Get better insights with AI surveys

Uncover the real reasons behind customer feedback with AI surveys that ask smarter follow-up questions and deliver insights you can act on instantly.

Book a demo

ai survey with personalized ai follow up question deepdots

Trusted by customer-centric enterprises

How our AI surveys work

Surveys that understand context

Our AI surveys look and feel like regular surveys to maintain familiarity and keep answer rates high while understanding your questions, objectives, and customer answers in real time.

deepdots ai survey personalized ai follow up question example

Personalized AI follow-up questions

Our AI asks personalized follow-up questions in real time, adapting to each customer’s response to uncover the reasons behind their feedback and turn every answer into actionable insights.

A complete survey platform

A complete survey platform with everything you expect, from creating and sending survey campaigns to managing responses, tracking performance, and collecting high-quality feedback in one place.

ai survey platform with all ai analysis ai surveys

Deepdots. Analyze and categorize customer feedback in categories and subcategories

AI analysis and categorization

AI analysis that automatically finds topics, trends, signals, and hidden insights in real time, giving you a clear understanding of what customers are saying and why it matters.

Frequently asked questions

How does the AI survey understand the context?Nima Vali Rajabi2025-10-19T10:34:05+00:00

How does the AI survey understand the context?

Our AI surveys understand context by connecting everything that matters before a single question is asked.

They take into account your company background, research goals, and survey objectives to fully grasp what you want to learn. You can define which areas you want to explore and which are less relevant so the survey focuses only on what drives real insight.

The AI also adapts to metadata about each participant such as customer type, product usage, or location to make every question more relevant and every answer more meaningful.

This deep contextual understanding ensures the AI interprets responses accurately and guides the conversation toward what truly matters to your business.

Do AI surveys impact completion rates?Nima Vali Rajabi2025-10-19T10:36:39+00:00

Do AI surveys impact completion rates?

No, our AI surveys are designed to protect and even improve completion rates. We’ve built the experience to look and feel like regular, familiar surveys so participants instantly recognize the format and know what to do. This ensures that people who are not fans of chatbots or conversational interfaces stay engaged rather than dropping off.

Every AI follow-up question is asked only when it’s relevant, and never more than one at a time. The tone and flow remain simple, natural, and user friendly, just like a normal survey. Participants stay focused, the experience feels effortless, and you get richer, more complete feedback without compromising response rates.

How does the AI-follow up questions work?Nima Vali Rajabi2025-10-19T10:39:29+00:00

How does the AI-follow up questions work?

Our AI follow-up questions are designed to feel natural, relevant, and respectful. The AI only asks a follow-up when it truly adds value and never just for the sake of asking. It always limits itself to one question at a time, keeping the experience simple and conversational.

Each follow-up is context aware, meaning it only relates to your business area, research objectives, and the participant’s own responses. If a question has already been answered elsewhere, the AI knows not to ask again.

By focusing on what matters and adapting to each response in real time, the AI uncovers deeper, more actionable insights while maintaining a smooth, personalized experience that participants actually enjoy completing.

What does the AI analysis include?Nima Vali Rajabi2025-10-19T10:42:30+00:00

What does the AI analysis include?

The AI analysis automatically identifies what customers praise and what problems they highlight, giving you a clear view of what drives satisfaction or frustration. It categorizes all feedback into topics and subtopics so you can easily explore insights by area, product, region, or customer type.

Beyond simple categorization, the AI detects trends, signals, and patterns across time to show you what is changing and why. It connects the data with real customer quotes to give every insight context and depth.

All results are presented in clear, visual reports with graphs, summaries, and key findings that can be fully customized to your needs. This allows you to go from raw feedback to actionable insights in seconds without manual analysis.

How easy is it to get started with AI surveys?Nima Vali Rajabi2025-10-19T10:46:25+00:00

How easy is it to get started with AI surveys?

Getting started with AI surveys is simple and flexible. There are two easy ways to begin.

You can start by using your existing survey setup and simply replace your current survey link with a Deepdots AI survey link. This works seamlessly with most platforms and lets you continue using your current tools for sending surveys, managing audiences, and viewing reports. You keep all your existing reporting capabilities while adding the power of AI surveys that ask smarter questions and deliver actionable insights.

Alternatively, you can use our complete end to end survey platform. Deepdots gives you everything you need in one place, from creating surveys and sending email or link based campaigns to tracking performance, analyzing results, and generating reports with visual insights. You can manage audiences, schedule follow ups, and monitor every step of your survey performance with ease.

Whether you integrate AI surveys into your current setup or use our full platform, getting started takes minutes and gives you access to powerful AI driven insights from day one.

Book a demo

40%

Get up to 40% more actionable insights from every response with AI follow-up questions

Personalized

Create personalized experiences based on each customer’s answers and context

IT-free setup

Setup takes minutes and can be completed without any technical assistance

Get better insights with AI surveys

Uncover the real reasons behind customer feedback with AI surveys that ask smarter follow-up questions and deliver insights you can act on instantly.

Book a demo

Trusted by customer-centric enterprises

How our AI surveys work

Surveys that understand context

Our AI surveys look and feel like regular surveys to maintain familiarity and keep answer rates high while understanding your questions, objectives, and customer answers in real time.

Personalized AI follow-up questions

Our AI asks personalized follow-up questions in real time, adapting to each customer’s response to uncover the reasons behind their feedback and turn every answer into actionable insights.

A complete survey platform

A complete survey platform with everything you expect, from creating and sending survey campaigns to managing responses, tracking performance, and collecting high-quality feedback in one place.

AI analysis and categorization

AI analysis that automatically finds topics, trends, signals, and hidden insights in real time, giving you a clear understanding of what customers are saying and why it matters.

Frequently asked questions

How does the AI survey understand the context?Nima Vali Rajabi2025-10-19T10:34:05+00:00

How does the AI survey understand the context?

Our AI surveys understand context by connecting everything that matters before a single question is asked.

They take into account your company background, research goals, and survey objectives to fully grasp what you want to learn. You can define which areas you want to explore and which are less relevant so the survey focuses only on what drives real insight.

The AI also adapts to metadata about each participant such as customer type, product usage, or location to make every question more relevant and every answer more meaningful.

This deep contextual understanding ensures the AI interprets responses accurately and guides the conversation toward what truly matters to your business.

Do AI surveys impact completion rates?Nima Vali Rajabi2025-10-19T10:36:39+00:00

Do AI surveys impact completion rates?

No, our AI surveys are designed to protect and even improve completion rates. We’ve built the experience to look and feel like regular, familiar surveys so participants instantly recognize the format and know what to do. This ensures that people who are not fans of chatbots or conversational interfaces stay engaged rather than dropping off.

Every AI follow-up question is asked only when it’s relevant, and never more than one at a time. The tone and flow remain simple, natural, and user friendly, just like a normal survey. Participants stay focused, the experience feels effortless, and you get richer, more complete feedback without compromising response rates.

How does the AI-follow up questions work?Nima Vali Rajabi2025-10-19T10:39:29+00:00

How does the AI-follow up questions work?

Our AI follow-up questions are designed to feel natural, relevant, and respectful. The AI only asks a follow-up when it truly adds value and never just for the sake of asking. It always limits itself to one question at a time, keeping the experience simple and conversational.

Each follow-up is context aware, meaning it only relates to your business area, research objectives, and the participant’s own responses. If a question has already been answered elsewhere, the AI knows not to ask again.

By focusing on what matters and adapting to each response in real time, the AI uncovers deeper, more actionable insights while maintaining a smooth, personalized experience that participants actually enjoy completing.

What does the AI analysis include?Nima Vali Rajabi2025-10-19T10:42:30+00:00

What does the AI analysis include?

The AI analysis automatically identifies what customers praise and what problems they highlight, giving you a clear view of what drives satisfaction or frustration. It categorizes all feedback into topics and subtopics so you can easily explore insights by area, product, region, or customer type.

Beyond simple categorization, the AI detects trends, signals, and patterns across time to show you what is changing and why. It connects the data with real customer quotes to give every insight context and depth.

All results are presented in clear, visual reports with graphs, summaries, and key findings that can be fully customized to your needs. This allows you to go from raw feedback to actionable insights in seconds without manual analysis.

How easy is it to get started with AI surveys?Nima Vali Rajabi2025-10-19T10:46:25+00:00

How easy is it to get started with AI surveys?

Getting started with AI surveys is simple and flexible. There are two easy ways to begin.

You can start by using your existing survey setup and simply replace your current survey link with a Deepdots AI survey link. This works seamlessly with most platforms and lets you continue using your current tools for sending surveys, managing audiences, and viewing reports. You keep all your existing reporting capabilities while adding the power of AI surveys that ask smarter questions and deliver actionable insights.

Alternatively, you can use our complete end to end survey platform. Deepdots gives you everything you need in one place, from creating surveys and sending email or link based campaigns to tracking performance, analyzing results, and generating reports with visual insights. You can manage audiences, schedule follow ups, and monitor every step of your survey performance with ease.

Whether you integrate AI surveys into your current setup or use our full platform, getting started takes minutes and gives you access to powerful AI driven insights from day one.

Book a demo

40%

Get up to 40% more actionable insights from every response with AI follow-up questions

Personalized

Create personalized experiences based on each customer’s answers and context

IT-free setup

Setup takes minutes and can be completed without any technical assistance